Explore how wallet data is handled
Our Privacy Policy applies when you create or use an account, contact support, browse the lobby or request account assistance. We may receive details you submit, such as your name, phone number, account identifiers and verification responses, together with technical records from your browser or device.
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Payment references can show that a DANA, OVO, GoPay, QRIS, bank transfer or virtual account step was requested, but we use those references to reconcile account activity rather than to publish your wallet details. We also record security events, login attempts and support messages so we
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can investigate access issues. We use this material to provide account access, check wallet status, prevent misuse and meet applicable obligations where local law permits. If you browse from Jakarta or elsewhere in Indonesia, the same policy choices apply to your supported account route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.